🔷 FNI Industrial Engineering Perspective Stop Paying for “Ghost Work”: The Hidden Constraint in Your Operating Model Most organizations don’t have a capacity problem—they have a system design problem. Hidden inside your operations is what we call “Ghost Work”: the non-value-added effort that quietly consumes time, disrupts flow, and limits your ability to scale. It shows up in the form of waiting for data, searching for materials, redundant inspections, and inconsistent execution. For many...